Contact Us

LoadDNS a product of Load Services Inc 
support@loaddns.com

Customer Service
(408) 601-0678

Sales:
Paul Korol
VP of Business Development
(512) 589-6382
Paul.korol@loaddns.com

Refund and Cancellation Policy

At LoadDNS, pleasing our clients is our highest priority! Our goal is to offer excellent services at extremely low prices. This is why LoadDNS remains one of the largest reseller's of internet services in the world. We're so sure that you will be happy with our services, that we offer every member a 30-day FREE trial of our DNS Membership services.

ALL USERS CAN CANCEL THEIR ACCOUNT AT ANYTIME:
Any user can send an email  support@loaddns.com  or submit a support ticket  to have their account canceled. Your account will be closed immediately without refund or charge to you. Any account which contains an outstanding balance cannot be closed until that balance is paid in full. All invoices are due, paid in full, 30 days after the invoice issue date.

ALL SALES FOR SERVICES / MERCHANDISE ARE FINAL:
LoadDNS / Load Services will not issue a refund of any kind. Once you have posted your transaction you have agreed to pay for the services / merchandise offered and accept the services / merchandise as is. The sale of the service(s) applies to the setup fee(s) associated with all such accounts. Upon certain condition, LoadDNS may offer a refund but there may be a $25 processing and early cancellation fee accessed to your account.

INDEMNITY AND DISCLAIMER OF LIABILITY:
You agree that access to and use of LoadDNS is at your own risk and neither LoadDNS, nor its principals, nor its vendor domain name Registrars, if any, shall be liable for any claims, liabilities, losses, damages, costs or expenses of any kind arising from or related to either your use of LoadDNS or any action or omission of LoadDNS in providing the LoadDNS service including but not limited to, your access to LoadDNS  vendor domain name Registrars, if any, through LoadDNS web site text, link(s), button(s) or banner(s). You further agree to indemnify and hold LoadDNS and its principals harmless from and with respect to any and all claims, liabilities, losses, damages, costs and expenses, joint or several, under statute, common law or otherwise, arising out of, based upon or in connection with access, use, inability to use or misuse of the Service.



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